1. General
1.1 These general terms of use (hereinafter ‘Terms’, ‘Agreement’) apply to the dating platform (hereinafter ‘Platform’) provided by InLove Group Oy (hereinafter ‘we/us’) and the use of the relevant website (hereinafter ‘Site’) and mobile application (‘App’).
1.2 Our Platform, Site and App may only be used by adult persons with legal capacity (hereinafter ‘user’, ‘you’) in accordance with these terms and conditions (hereinafter ‘Terms’) and other applicable instructions.
1.3 We have the right to change these Terms periodically as we develop the Platform, for example. The currently effective version of the Terms is available through the Platform and Site. By using the Platform, you accept the Terms that are effective at the time of use. If the Terms are amended in a substantial way or in relation to a change in prices or pricing, we will notify the users of the changes in the manner that we deem fit.
1.4 Use of the Platform requires you to provide us with the information requested by the Platform. In the event of changes to your contact information or any other details required to use the Platform, you must update your information without delay.
2. Availability of the Platform
2.1 We will strive to keep the Platform available to our users at all times. However, we may, at times, interrupt the use of the Platform in the context of an installation, modification or maintenance work, for example. Furthermore, we may interrupt the use of the Platform due to a security threat or as a result of legislation or a requirement or guideline imposed by authorities.
2.2 Without hearing the user, we are entitled to prevent access to the Platform or delete content saved on the Platform if we have a justified reason to suspect that inappropriate content is being saved on the Platform, the saved content may compromise other users’ access of the Platform or these Terms or the rules of our Platform are being breached.
3. User’s responsibilities
3.1 As a user, you must hold in confidence and undisclosed the username and password you are required to provide to access our Platform. All users are fully responsible for any actions performed under their personal usernames. You must, by means of the contact form provided, immediately notify us of any unauthorised use of a username and/or password or other violation of the rules, safety or terms of use of the Platform.
3.2 You are responsible for your use of the Platform, the content you distribute through the Platform and any information exchange and communications by means of the Platform.
3.3 You may not use the Platform for harassments, threats or impersonations. You may not upload, send, convey or otherwise make available to others (a) unlawful, harmful, threatening, discriminatory, slanderous, improper, tasteless, racist, objectionable or privacy-infringing content, (b) any content that violates the intellectual property rights or privacy of another parties, or (c) spam, ads or similar content. You may not upload or forward viruses, worms, trojans or any harmful code. You may not violate any applicable legislation, the rules of the Platform or use the Platform for any unlawful or prohibited purpose.
4. Intellectual property rights
4.1 The software and other technology related to the Platform and Site, as well as any changes to them, are the exclusive property of InLove Group Oy and may be protected by copyrights or other intellectual property rights. Users are not provided with any rights to the software or technology, other than the right to use the Platform as indicated in these Terms. On the basis of these Terms, we do not grant any rights to use the logos, domain names or brand-related names or identifiers of our company or Platform.
4.2 We are entitled to utilise any improvement suggestions or comments submitted to us by users.
4.3 By using the Platform, you provide us with information and materials (hereinafter ‘User Materials’), of which you retain full ownership. In order for us to be able to provide our users with a high-quality dating platform and further develop it, you must grant us the non-exclusive, irrevocable, free-of-charge, global and permanent right to utilise your User Materials freely for the purposes of our business operations. This entails the right to freely disclose and modify any User Materials.
5. Insurance policies and liability for compensation
5.1 As the user, you assure that (a) you have all the requisite rights to use, utilise and distribute User Materials through the Platform in accordance with these Terms, and that (b) the User Materials do not violate the rights of any third party.
5.2 You are responsible for any costs as well as claims and demands presented to us or one of our group companies that are directly or indirectly related to your User Materials or your violation of These terms. At our discretion, we have the right to defend ourselves against the aforementioned claims.
6. Pricing, changes and payment terms
6.1 We have the right to offer paid additional products through our Platform. We may also make various campaigns or special offers available to our users. No commitments to additional products, campaigns or special offers are formed before you confirm the order in question and accept the payment terms or the terms of the campaign or offer.
7. Limitation of liability
7.1 You will use the Platform at your own risk, the Platform and Site will be provided as they are, and we do not grant any guarantees or assurances related to the Platform, the Site, finding a partner, the quality of the service, the non-violation of third-party rights or any other aspect. We cannot be held responsible for any loss or destruction of User Materials.
7.2 We are not liable to you for any direct or indirect damage. In the event that we are deemed liable to you by law, our liability is limited to a maximum amount of €50.
8. Force majeure
8.1 We have the right to change the delivery dates of services related to the Platform, rescind the agreement or change the Platform or Site without repercussions to us if we are prevented from carrying out our business due to a reason that we had no reason to consider at the time of making the agreement and that the agreement does not cover. Relevant events include war, insurrection, internal unrest, seizure or confiscation by an authority for public need, import or export ban, interruption of general traffic or energy distribution, supplier delay, labour dispute, fire or other equally impactful event that is out of our control.
9. Confidentiality
9.1 The parties to these Terms, our employees or our group companies may not use the confidential information of another party or disclose such information to a third party in any way other than as described in these Terms and our privacy policy. Each party must handle the confidential information of the other party with at least the same care that it exercises in the handling of its own confidential information, provided that all confidential information is always handled at least at a moderate level of care.
10. Special terms regarding the mobile application
10.1 If you download the App from an app marketplace (such as Apple’s App Store or Google’s Play Store) (hereinafter ‘App Marketplace’), you must be aware that these Terms are only binding to the parties specified therein. We are responsible for the App and its content in accordance with these Terms.
10.2 You must acknowledge and understand that, by using our App, you also undertake to adhere to the terms of the App Marketplace. For this reason, all the additional restrictions specified in the terms and rules of using the App Marketplace (hereinafter ‘Usage Rules’) also apply to these Terms of the App. In the event of a conflict between these Terms and the Usage Rules of the App Marketplace, the Usage Rules of the App Marketplace must be applied, if they are more restrictive.
10.3 The parties understand that Apple or Google is in no way obliged to provide maintenance or support services related to the App.
10.4 As the user, you understand that Apple is not responsible for any guarantees related to the App, specific or statutory. If the App does not meet the guarantee terms applicable, you can report the matter to Apple which will then reimburse you for any purchase price you may have paid. Within the framework of the applicable law, Apple has no other guarantee obligations related to the App. The parties acknowledge that, as far as applicable guarantees exist, all other claims, losses, liabilities, damage, costs or expense arising from non-compliance with such guarantees are exclusively our responsibility in accordance with these Terms.
11. Other terms and conditions
11.1 The user may not transfer these Terms or the agreement between the parties without our advance written permission. We may transfer the Terms and the agreement between the parties to a third party by notifying the user in question of the transfer in advance.
11.2 A party neglecting to use any right derived from these Terms at any one time will not restrict the party’s right to invoke that specific or any other right in later corresponding cases.
12. Validity and termination
12.1 These Terms will enter into force upon their publication and will remain in effect indefinitely, until you, as the user, cancel your subscription or we end the customer relationship. Once your subscription ends, your information will be retained in accordance with our privacy policy.
12.2 You may cancel your subscription and thereby end your customer relationship with us at any time. Following the cancellation, you may use the Platform until the end of the invoicing period for which you have already paid.
12.3 We are entitled to terminate any user’s Agreement with us at any time. In this case, you may use the Platform until the end of the invoicing period for which you have already paid. Furthermore, we are entitled to rescind the Agreement between the parties and these Terms with immediate effect, if you, as the user, substantially violate the obligations prescribed by these Terms or the rules of the Platform. Users who violate the obligations specified by these Terms are not entitled to be reimbursed for any payments already made.
13. Applicable law and dispute resolution
13.1 These Terms and the Agreement between the parties are governed by Finnish law, excluding any of its provisions relating to conflicts of law.
13.2 Any disputes arising from these Terms will be resolved in the court of law of the user’s domicile. Each user is also entitled to refer to the Consumer Disputes Board for resolution.
With love and care.
Lovemails and other feedback: hello@lovena.fi